Vinted Members Express Displeasure Over Size Changes

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Online Platforms Response

Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.

The company said the updated approach better aligns with similar services.

They have suggested members to check their listings and manually change the size if necessary, resulting in member annoyance.

Size Classification Modifications

Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

User Experiences

Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.

Necessary Adjustments

A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.

Platform Context

The service features exceeding 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.

Erik Richards
Erik Richards

Maya Chen is a gaming industry analyst with expertise in online betting trends and regulatory frameworks across Canada.